At Industrial Scale Company (ISC), we take tremendous pride in our customer service. That means we offer more than simply a second-to-none catalog of industrial scales and measurement tools. We also employ a dedicated team of experienced, factory-trained technicians to help eliminate downtime and keep your equipment working with precision.
We take our reputation for quality and dependability seriously. In order to serve our customers best, the ISC repairs and calibration team are trained by the factories that produce all of our tools and well-versed in our industry’s latest technologies. Every one of our technicians is certified as an expert by the State of Texas and is ready and willing to travel anywhere he is needed to get the job done fast. We can handle your project from start to end no matter where you are located, anywhere in the world.
Providing the best service possible to every customer is our vocation. We believe that technicians should be motivated by more than money. That’s why none of our technicians work on commission. To join our team, master technicians must demonstrate quality customer service and forge strong relationships with our clients. We want your repeat business, so we go to great lengths to ensure your satisfaction.
Our full-service team can provide any assistance you may need with your equipment, from scale-system design to maintenance to calibration. In addition to our ability to travel anywhere you need us, we also maintain a complete, on-site calibration lab at our Houston headquarters. We offer the industry’s best calibration turn times—days, not weeks.
Not sure what service you might need to get your equipment up and running smoothly in the least amount of time for the least amount of money? You can always trust us to tell you. Honesty and integrity has been part of the ISC brand for more than 60 years. We have the knowledge and expertise to help with almost any scale or instrument issue you may encounter. In the rare event that we can’t help you, we’ll let you know who can.
Do you have a question for our team? Or need emergency assistance with your equipment? We’re here to help. Contact us today for a free consultation on your needs. Our experienced team of service technicians will provide you with the customer care that you deserve!